Why is it asking me to verify my identity every time I log in?

Answer

Multi-factor authentication (MFA) adds an extra layer of security to your account by requiring you to verify your identity using more than just your password. If you consistently use the same computer, you can check the "Don't ask again for 15 days" option when signing in to limit the number of times you are asked to verify your identity.

Screen shot of MFA verification screen with "Don't ask again for 15 days" option

If you switch to another browser, computer, or wi-fi connection, you may be prompted to verify again.

  • Last Updated Nov 19, 2024
  • Views 7
  • Answered By Allison Reisig

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